Privacy Policy — ClearKagaz

Effective date: 9 November 2026

Applies to: the ClearKagaz Android app (package `in.clearkagaz.app`), the iOS app when released, and clearkagaz.in

Operator: Abhishek Abhishek, operating as VIRTUEFORM MEDIA (Canada)

Contact / support: [email protected]

Grievance contact (India, DPDP Act 2023): Abhishek Abhishek, [email protected]

1. What ClearKagaz is

ClearKagaz is a private tool that helps people in India understand their documents — insurance policies, bills, contracts, challans and similar paperwork — in simple language. It is not affiliated with any government body, and it is not a lawyer, chartered accountant or government office. Its output explains and drafts documents; it is not legal advice, and it does not file or submit anything to any authority on your behalf. For disputes or high-value matters, consult a qualified professional.

2. Data we collect

• Account data: your name and email address when you sign in (email/password or Google Sign-In, via Firebase Authentication).
• Your documents: files and photos you upload or scan into the Vault, and the text extracted from them.
• Scans, chats and QR checks: the content of documents and questions you send for AI analysis, and QR codes / links you scan or send for a safety check, so the app can answer you.
• Family & Business members: if you add members to your profile, the email address you enter for each member and the relationship you select (Family, Spouse, Business or Accountant).
• Referral and promo codes: a code you enter in the app, and whether it was accepted, so the correct plan can be applied to your account.
• Subscription data: which plan you hold (Free, Starter ₹99/month, Essential ₹299/month, Pro ₹899/month) and its status. Payment itself is handled by Google Play — we never see or store your card, UPI or bank details.
• Usage data: scan counts, chat counts and storage use, only to enforce plan limits.

If you turn on the app's biometric lock, your fingerprint or face check is handled by your phone's Android system — we do not receive or store your biometric data.

We do not collect your contacts, location, or data from other apps.

3. How your data is used

Only to run the service: sign you in, store your Vault, analyse documents and QR codes you submit, enforce your plan's scan, chat and storage limits, apply referral/promo codes, manage members you add, and show you your own history. Some regular documents may be checked on your phone itself; in that case the document is not sent to our server for that check, and the result is clearly labelled as a basic on-phone check. We do not sell your data and do not use your documents for advertising, and we do not use your documents to train AI models.

4. Who processes your data

• Google Firebase (Authentication, Firestore database, Cloud Storage, Cloud Functions) — hosts your account, documents and plan data. Vault storage is in the Asia-South1 (Mumbai) region; vault files are private to your account only.
• Sarvam AI — the AI provider that analyses documents and questions you submit for a server analysis. Server analysis runs on our server (Cloud Functions), not as a direct connection from your phone.
• Google Play — handles subscriptions and payments.

5. How long we keep it

Your documents and account data stay until you delete them. Scans and chats are kept in your history so you can revisit them. If you delete your account (see §6), your documents, scans and account data are deleted from our active systems. Copies that are part of routine system backups or security logs may persist for a limited time after deletion before being overwritten, and are not used for any other purpose.

6. Deleting your account and data

In the app: Settings → Delete My Account. You will be asked to sign in again to confirm, then your account, documents (Vault), scans and stored data are permanently deleted from our servers. This cannot be undone. If you only want some documents removed, delete them from the Vault in the app instead. You can also write to [email protected] from your account email to request deletion.

7. Your rights (India, DPDP Act 2023)

You can access, correct or delete your personal data, and withdraw consent, through the app or by emailing [email protected]. We will respond to requests about your own account only, and may ask you to verify that the account is yours. If you have a complaint about how your data is handled, write to the grievance contact named at the top of this policy.

8. Security

Documents are encrypted in transit and at rest on Firebase. Access to your Vault is restricted to your signed-in account. No system is perfect — if you believe your account has been misused, contact us at [email protected] and change your password.

9. Children

ClearKagaz is intended for adults. If you are under 18, please use it with a parent or guardian.

10. Changes to this policy

If this policy changes, we will update the date above and note the change in the app. Continued use after a change means you accept the updated policy.